Shipping policy

Order Processing

  1. Processing Time:
    Orders are processed within 1-3 business days of payment confirmation. Processing times may vary during high-demand periods or holidays.

  2. Order Confirmation:
    Once your order is placed, you will receive an order confirmation email with your order details and an estimated delivery timeline.

  3. Changes to Orders:
    Modifications or cancellations to orders must be requested within 12 hours of placing the order. Please contact us at support@pharmacyvisuals.com for assistance.

Shipping Methods and Delivery

  1. Shipping Options:
    We offer the following shipping methods:

    • Standard Shipping (5-7 business days)
    • Expedited Shipping (2-3 business days)
    • Overnight Shipping (1 business day)

  2. Delivery Locations:
    We ship within the United States currently. If your location is not listed, please contact us to check availability.

  3. Shipping Rates:
    Shipping costs are calculated at checkout based on the shipping method selected and your delivery location.

  4. Estimated Delivery:
    Delivery times may vary depending on your location and the shipping option chosen. Please allow additional time for delivery to remote areas.

International Shipping

  1. Customs and Duties:
    International orders may be subject to customs fees, taxes, and duties upon arrival in your country. These charges are the responsibility of the customer.

  2. Delays:
    Customs processing may cause delays. We are not responsible for delays caused by customs or other regulatory agencies.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment via our carrier’s website.

Shipping Issues

  1. Lost or Damaged Shipments:
    If your order is lost or arrives damaged, please contact us within 7 days of receipt. We will work to resolve the issue promptly.

  2. Incorrect Address:
    Please ensure your shipping address is accurate. We are not responsible for shipments delivered to incorrect addresses provided by the customer.

Contact Us

For questions or concerns regarding shipping, please contact us at support@pharmacyvisuals.com.

Thank you for choosing Pharmacy Visuals. We value your trust and look forward to serving your needs.